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COVID-19 and the employee experience: How leaders can seize the moment

The return phase of the COVID-19 crisis is a good time for organizations to create more tailored responses to workplace challenges, expanding on the goodwill and camaraderie earned in earlier phases.

As it turns out, most companies did a solid job of addressing their employees’ basic needs of safety, stability, and security during the first phase of the COVID-19 crisis. However, those needs are evolving, calling for a more sophisticated approach as organizations enter the next phase.

McKinsey recently surveyed more than 800 US-based employees on a wide variety of topics related to employee experience. 1 We found that employees working remotely see more positive effects on their daily work, are more engaged, 2 and have a stronger sense of well-being than those in nonremote jobs with little flexibility do. Parents working from home appear to be faring better than those who are more isolated are. Fathers working remotely seem much more positive about the experience than mothers are.

我知道你们中很多人在公司里曾经找到过自己的前任。但是,这不是放之四海皆准的规律。搞办公室恋情可能会对你产生不好的影响。
It is the first biography to win the prize, although Mr Greenspan’s autobiography, The Age of Turbulence, was shortlisted in 2007, the year before the financial crisis raised serious questions about the central banker’s legacy.
With best wishes for a happy New Year!
“如果30年前的改革是解决意识形态问题,现在则要解决利益问题。改革是调整既得利益,等于拿刀割自己的肉,很痛苦,需要下定决心、坚定信心。”

米其林(Michelin)、微软(Microsoft)、爱立信(Ericsson)等大企业的领导人已经把更多的决策权推向一线员工。随着这种方法的成功引起注意,其他企业将效仿。
中国富人2014年在海外购买了至少7块小岛。
adj. 相同的,同一的
4. Outsourcing placement services.
“我去的每一个地方,都发现企业主对未来的需求量有一个很好的预期,” Gus Faucher PNC金融服务机构的资深经济学家称。“商人必须提高薪酬来吸引更多的劳动力或者保留原有的工人”。
Beck “Say Goodbye” (Capitol)
“Teach Firsters” are highly desirable for recruiters, says Claire Burton, head of corporate responsibility at the UK arm of Deloitte, the accountant and consultant, bec-ause they are good at working in teams and are strong leaders.
continuous
China's online game revenue in 2008 was CNY20.8 billion, accounting for about 27% global share, ahead of South Korea at 21% and slightly behind the U.S. at 29%, according to an earlier report by Shanghai-based market research firm iResearch. The firm also predicted that China is likely to surpass the U.S. to become the world's largest by the end of 2009.
但是,小牛队的确应该摆烂。同样的还有国王队,还有热火队,还有魔术队。这些都是中游的球队,即使在最乐观的预测中都没有很高的排名。
“我想,在21世纪,人们绝对会质疑这件事。”

The Australian pop star Sia noticed Maddie on the programme and last year she tweeted her to ask if she would appear in one of her videos... the rest is history.
7.Do not ask a policeman the best way to get to the West End or how to use an Oyster card. He wants to help, but he's from the West Midlands.

  • Finance is one of top school Edhec’s core strengths, both in terms of teaching and research. The school in 2001 established the Edhec-Risk Institute to produce and distribute research on areas such as asset and risk management.
    9. 设身处地也能提高记忆力
    The life expectancy of the average human has increased more in the past 50 years than it did in the 200,000 years of human existence. Life expectancy is now 70 years old – which is a big difference from 47 years old in 1950!
    The International Organization for Migration says the number of migrants and refugees entering Europe in 2015 has gone over the one million mark, the largest influx of its kind since the end of World War Two.
    迷你剧集/电影类最佳男配角:斯特林?K?布朗(Sterling K Brown),《美国罪案故事:公诉辛普森》(The People v. O. J. Simpson: American Crime Story)
  • It has exceeded the average level of 2.08% in the EU, while it still lags behind the 2.4% average ratio for member countries of the Organization for Economic Co-operation and Development, the bureau said.
    通用汽车现在已经对挥泪大促销上瘾,新首席执行长惠塔克里(Ed Whitacre)对此心知肚明。他将在2010年取消一些购买刺激措施,以放弃全美20%市场占有率目标的方式来谋求重获盈利能力。这番求索注定是前路艰难。
    (美联社)波多黎各,圣胡安市 - 波多黎各新总督周一宣誓就职,作为美国领土许多人认为要为新的紧缩措施做准备,并为该岛摆脱严重的经济危机重新推动建州或独立。
    A Method to the Madness
    The Lost Tomb is an action and adventure TV adaption of a popular online novel by Xu Lei. This is the first seasonal online TV series in China and the novel is scheduled to be dramatized in eight seasons, one season for each year. The first season was released in June of 2015. The novel series of the same name is about several people`s adventure in ancient tombs, and it enjoyed a wide readership since it was released online in 2006. Thus the adapted TV series had been accordingly highly expected by its fans but turned out to be disappointing. Although there were 24,000,000 hits on the web within the first two minutes of its debut, the season was later criticized by the audiences for its weak storyline and poor quality. Some lines of the series even became jokes on the social media.
    如果没有别的,很明显,夏天交易期并不代表NBA赛季的停止,它只是换了个档而已。
  • Official data indicates a total of 81 feature length films, including 47 Chinese titles, surpassed the 100 million yuan box office threshold.
    The results are based on a survey of 15,870 people across the country in August and September.
    “How you leave a position can make a lasting impression,” notes OfficeTeam executive director Robert Hosking. That’s for sure. Most (86%) of the HR managers in the survey said that how someone quits a job “affects their future career opportunities.” Word gets around.
    Steven Spielberg directs Meryl Streep and Tom Hanks in The Post, a thrilling drama about the unlikely partnership between The Washington Post's Katharine Graham (Streep), the first female publisher of a major American newspaper, and editor Ben Bradlee (Hanks), as they race to catch up with The New York Times to expose a massive cover-up of government secrets that spanned three decades and four U.S. Presidents. The two must overcome their differences as they risk their careers - and their very freedom - to help bring long-buried truths to light.
    然而,北方高等商学院毕业生的国际化流动程度最高,2014届毕业生有85%曾在国外工作。

Build trust: Keep listening to your workforce

201202/172834.shtml
1. Will China's housing prices peak in 2010?
据美国艾美仕医疗信息研究所周四发布的名为《全球用药:展望2018》的报告,2013年的药品费用支出提高了7个百分点,而2014年的药品总支出将达1.06万亿美元。
1月份出口同比下滑6.6%至1.14万亿元人民币,而此前在去年12月份则曾增长2.3%。经济学家原本预计会增长3.6%。这是自去年7月下滑8.9%以来,出口出现的最大跌幅。
And despite exports having fallen 7.3 per cent during the same period.
The new Spider-Man reboot is the best yet, and it's mostly because the movie is funny. Like, Breakfast Club meets Ferris Bueller's Day Off meets Freaks and Geeks funny.

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Organizational responses are having a tangible impact on employees. Compared with respondents who are dissatisfied with their organizations’ responses, those who say their organizations have responded particularly well are four times more likely to be engaged and six times more likely to report a positive state of well-being. 3

While those results don’t offset the tremendous uncertainty and anxiety that many continue to feel, they do point to a distinct sense of employee confidence and trust in their organizations’ leaders at this time. This runs contrary to the idea that employees, as a group, are reacting to the current crisis situation with a fight-or-flight response. In fact, an emerging scientific viewpoint is that during times of great uncertainty, the natural human tendency is a “flight and affiliation” response toward individuals and situations that feel safe and familiar. 4

10. Michelle Jenneke
We believe our initiative of mass entrepreneurship and innovation is a response to the call of our time, the government self-targeted reform of streamlining administration and delegating power is also to boost this public enthusiasm for business start-ups and making innovations.
urban
这句简练、言之有物、几乎可称之为妙语的话提醒我们,即便接下来的奖项都相当雷人,还是有人能够做到直白的。
Bank of China posted earnings per share of Rmb0.56, down from Rmb0.61, and a pre-tax dividend per share of Rmb0.175, down from Rmb0.19 last year.
1. Wal-Mart Stores

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Return stronger: Focus on workforce effectiveness and well-being

Ladies and gentlemen, may I welcome you to the Bad Manners Awards 2016?
昨日发布的新数据是对2015年全球贸易图景的第一张快照。但在这些数据发布之际,有越来越多的人担心2016年对全球经济而言将比此前预期的更为危机四伏。
不过,行业、企业间的高管薪酬差距明显。
Age: 56

For decades, need-based theories of motivation have emphasized the importance of need fulfillment on employee motivation and behavior. Applied to employee experience management, organizations should seek to address the most critical, prominent needs of the broader workforce while taking stock of unique needs of different segments and individuals. Our research found a strong correspondence between employees’ stated needs and the underlying drivers of their engagement, well-being, and work effectiveness. 5 Exhibit 3 shows the top employee needs and outcome drivers, grouped by core themes of employee experience.

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Jointly, ten employee experience elements accounted for approximately 60 percent of differences in outcomes. 6 Overall, that means that as organizations continue to adapt to the crisis, they can meaningfully improve employee experience. For example, while organizations may not be able to take action on compensation right now, our survey results show that they can achieve a 55 percent improvement in engagement by addressing employees’ need for work recognition through nonfinancial means.

该调查讨论了对未来的预测:"生活成本总是变化的,来年将发生的变化已经有了迹象。"
Singapore tops the list as the most expensive city for the third time in a row, but in a year when costs around the world have been highly volatile.

Continue to meet the need for safety and security

With the threat of a second wave of COVID-19 infections or other disruptions, leaders would be well served to codify an approach to mitigating further effects of this landscape-scale crisis. 7 To that effect, McKinsey’s Organization Practice 政策重拳出击 建材行业或迎来曙光 providing leaders with a research-backed set of best practices.

Lecent去世当月,警方并未透露是她自己无意间扣动扳机还是被屋内的其他人射中。

  • Demonstrate compassionate leadership. Leaders should focus on making a positive difference in people’s lives by 陶瓷砖被列入2016年国家监督抽查重点对象.
  • Exhibit deliberate calm and bounded optimism. In communications, leaders need to strike the right balance between realism about the challenges ahead and confidence that the organization will find its way through the crisis.

Invest in relationships

We will continue to encourage people to start businesses and make innovations.
6. A brand new human organ has been classified. Researchers have given the nod to the mesentery - an organ that's been hiding in plain sight in our digestive system this whole time. But that's only half the story, because we're still not sure exactly what it does.
addition
Mr Baweja’s extensive analysis on the changing nature of globalisation suggests the prime factor behind the weakness of global trade growth (which for a long time expanded at twice the rate of global GDP) has been a slowdown in investment.
担忧和愤怒要深刻得多,也更不吸引人。
Epic is not OK with ongoing cheating or copyright infringement from anyone at any age, it said.

单词entertainment 联想记忆:
年度最佳歌曲:米兰达·兰伯特&布雷克·谢尔顿《Over You》

identified

  • Coach managers on the “trust quotient.” Expanding on previous research, 8 Charles H. Green developed an assessment of trust that distills trust into four attributes:Philippa Langley, a member of the Richard III Society who coordinated and helped fund the search, said she hoped a new image would emerge of the king and "the two-dimensional character devised by the Tudors will be no more".. By developing the mindset and capabilities to deliver on those attributes, managers will be better able to support employees today and to earn their followership going forward.
  • Invest in the development of employee-to-employee relationships. It would be a mistake to assume that the camaraderie that has sustained many employees early in the crisis will endure long term. Leaders need to take active steps to ensure continued relationship building, particularly for remote workers. Many of the best ideas will be bottom up (such as virtual talent shows and peer-recognition sessions), so leaders often need only to create the space and resources for employee creativity to take hold.

Create and maintain a culture that values inclusion, individuality, and social harmony

But when you think of fields where there just aren't enough skilled candidates to go around, one that probably doesn't come to mind is supply chain management: The complicated, behind-the-scenes work of getting goods from one place to another, on time and on budget.
低效的邮件沟通包括很多内容,从不及时回复邮件,到表达不清等问题都包括其中。如果你没有及时回复邮件的好习惯,你可能会错过重要的会议或者是截止日期,造成推迟以及迷惑,被认为是不专业的。
Despite car and truck sales that motored past 16 million for the first time since 2007, recalls dominated the news for most of the year. General Motors GM 1.42% held center stage, dealing with cascading revelations about faulty ignition switches and recalling millions of vehicles. While GM opted for something approaching full disclosure of its missteps , publishing an report into company-wide fumbles, Japanese airbag maker Tanaka chose to stonewall. It left any remedies up to its beleaguered customers, notably Honda and Toyota. They are the ones who deal with the fallout of exploding safety devices that fatally fired shrapnel throughout the passenger compartment.
fare
7、Bad body language habits
银行家们表示,音乐流媒体服务Spotify计划最早第四季度在纽约证券交易所(NYSE)直接上市其现有的非公开发行股票,而不走正式的IPO程序,而其他大型知名科技公司则被视为更有可能在2018年上市。
《老友记》里几乎都是白人演员,所以它在当时并不是一部以兼容并包著称的电视剧。剧中的主要角色没有一个是"非主流"。甚至乔伊还经常拿罗斯的第一个老婆是同性恋这事开玩笑,而且经常能在台词中看到性别歧视的只言片语。
当我想要对一个机会大声喊“No”时,这往往是个信号,提醒我还有一个答案或许该是“Yes”。如此一来,我会深呼吸一下,然后尽量客观地分析现状。

9.忠诚待人

  • Create a network of teams. Leaders can set up a network of teams to promote cross-functional collaboration and transparency. This team structure can tackle an organization’s most pressing problems quickly while also enhancing the strength of random connections across the network for effective team building.
  • Cultivate inclusion and psychological safety. 9 Leaders and managers can help create inclusive and psychologically safe team environments by modeling behaviors that value the inputs of all members, encourage individuality, and allow members to experiment without fear of negative consequences.

Connect people to something bigger than themselves and help them contribute

The emergence of purpose as a driving force is particularly compelling, given its overarching impact on all aspects of work and business. A sense of purpose can help employees navigate high levels of uncertainty and change and ensure that their efforts are aligned with the highest-value activities.

['epik]
To provide assistance to these laid-off workers will continue to be our priority in cutting overcapacity and pursuing the supply-side structural reform.
For: Well-received by both audiences and critics, it tells a crucial slice of history.
劳瑞斯蒂尔
On the a monthly basis prices fell by an average 0.5 per cent.
[k?n's?:v?tiv]
Mr Trump is almost a textbook demagogue.

The Nobel Prize in physiology or medicine was awarded to a cellular-level experiment.

  • Embed purpose in how you talk to employees. There are avenues for organizations 楼市泡沫破裂后的鬼城鄂尔多斯:房票制去库存 in establishing and linking employees to a clear purpose. Link your organization’s “why” to your employee communications. As you make changes in how the business operates through the crisis, consistently link the changes back to your purpose.
  • Bring purpose to life. Share stories (through video or town halls) of colleagues who are embodying purpose through the period of crisis. Now is the time to celebrate and create role models of those who are living their purpose.
  • Start a longer-term conversation about purpose. Begin the hard work of defining or revisiting your organization’s purpose now. Explain how employees will play a critical role.

Tailor your approach: Employees’ needs and experiences vary

《少女日记》,导演玛丽尔·海勒。
办事处副局长卢华东说:“自治区已投资40亿元人民币(约合6亿美元),用于推动贫困地区特色的产业,去年重新安置了77000名贫困人口。”
上榜理由:被低估的欧洲瑰宝
2016年的年度色彩与以往不同,它是两种颜色的组合:粉水晶(Rose Quartz,一种矿物粉色)和宁静蓝天(Serenity,一种淡蓝色)。在该公司的网站上,这两种颜色浑然融为一体,看不清它们的界线。
But what about the tens of thousands of Irish fans? They're out of control.

Actively expanding China's opening up to the world
扎克伯格还协助成立了一个名为FWD.us的游说团体,旨在推动美国的移民和教育改革。
“十二五”期间,中国货物出口年均增长6.5%,占全球的份额从2010年的10.4%提升到2015年的13.2%,速度明显快于全球其他主要经济体。而服务贸易年均增长超过13.6%,位居世界第二。
学校获得的好处似乎显而易见:它们有了优秀的毕业生任教,否则这些学生将会直接进入咨询行业。
n. 分开,抽印本
['m?:gid?]
stylish
With this in mind, he does anticipate a pick-up in US investment “because it has been so weak — we don’t normally see it grow at a lower pace than consumption except in a recession”.

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Here are the news events that the search engine Baidu says most captured Internet users' attention in 2015:
['m?skjul?]
在北约1999年对南斯拉夫的空袭中,大西洋联盟对塞尔维亚和科索沃境内数以百计的目标进行了打击。绝大多数目标都没有争议:防空阵地、军队指挥部和其他军事目标。然而对一个特殊目标的摧毁却在世界另一端掀起了声势浩大的反西方特别是反美浪潮。那个目标就是驻贝尔格莱德的中国大使馆。
《蝙蝠侠大战超人:正义黎明》将于2016年3月23日横扫各大影院。
A lone European telephone bidder paid a top price of 9.1 million for a smaller 1825 version of John Constable’s admired but difficult-to-love 1824 vertical landscape, “The Lock,” that had been in the same British family since 1855.
单词commercial 联想记忆:

One of the things that makes Guardians such a great superhero franchise is its sense of humor—which is full of self-deprecation and sarcasm. It's not like you're going to watch this movie and laugh your way through it, but you'll at least have some moments of "ha ha, Groot," and "lolololol Chris Pratt."
demonstration
Usually sober-minded analysts, accustomed to the auto industry’s slow growth, seem to shed their inhibitions when it comes to Tesla. Rod Lache of Deutsche Bank has attached a $310 price target on the stock. Not to be out-done, Adam Jonas of Morgan Stanley established a $320 price target and calls Tesla it the “most important car company in the world”.
自2008年北京奥运会后,北京入境游客数量持续增加。然而2012年这一数字下降了3.8%,并在去年进一步下滑。
CPI涨幅放缓主要是由食品价格导致的,尽管食品价格涨幅仍高于总体涨幅。10月份,食品价格同比上涨1.9%,低于9月份的2.7%和8月份的3.7%。非食品价格涨幅从1.0%降至0.9%。
Special machines pump helium gas into the bubble solution.
['k?pirait]

肥皂剧通常都在电视收视排行榜上位居前列,但2012最流行的电视节目是英国广播电台儿童节目《麦克小骑士》,它打败了美国惊悚电视剧《国土安全》和真人秀节目《Towie》。
vt. 鼓励,促进,支持
收入最高的十位模特中有九位都在内衣品牌维多利亚的秘密有相应的工作,大码模特阿什莉是唯一的例外。
2016年,中国电影票房经历了一次令人震惊的调整,从2015年的48%大幅下降到3.7%。
“你美丽得如此不真实,我的视线无法从你身上移开”,这爱意满满的歌声使金发女郎笑得合不拢嘴,同时她也拿出手机记录下了这美妙的一刻。
当啤酒杯抬高,从啤酒机挪开,杯底磁铁会封住杯底,您就可以取走啤酒享用了。
We will continue to encourage people to start businesses and make innovations.

5. Life is like a coffee table: it’s got tea sets and dinnerware all over it. (beiju, 杯具, is a homophone for tragedy, 悲剧, and dinnerware, canju, 餐具, a homophone for disaster, 惨剧).
JM Family Enterprises
最近,无人驾驶汽车的新闻屡见报端,它也叫做自动驾驶汽车。谷歌的自动驾驶汽车是此行业的领头羊,已行驶48万千米(30万英里),仅发生过两次交通事故,还都是人为因素造成的。事实上,无人驾驶汽车并不是新奇事物,早在达·芬奇发明以弹簧发条作驱动带内置预设程序的马车时,自动驾驶的概念便名噪一时。
Enthusiastic supporters of the idea of a “universal basic income” for all citizens, meanwhile, will look to Finland where a trial is now well under way. In France, Emmanuel Macron will try to tread a delicate line in 2018 as he reforms the labour market, hoping to inject flexibility without increasing insecurity or incensing the unions.
I do not see much evidence that radical “managerless” models such as “Holacracy” will catch on. But more companies will realise that if they constantly test innovative ways forward — as start-ups do — they will be more flexible and decisive than old-style bureaucracies and meritocracies.
津巴布韦新任领导人会举行公平的选举并胜选吗?
“Yao represents the new wave of wealth creation by financial investments in China,” said Rupert Hoogewerf, who compiles the annual list.
adj. 粗糙的,粗略的,粗暴的,艰难的,讨厌的,不适的
In 2016, fear and anger became dominant political emotions in the UK and the US — two of the most important, stable and enduring democracies.

始终保持廉洁本色。

  • Use segmentation to identify who is struggling and what they need. Complement publicly available data with internal tools, such as open-listening channels, pulse surveys, and advanced analytics. Use these tools to understand the diverse set of challenges that individuals and teams are facing and identify the best ways of supporting them where they’re struggling the most.
  • Take a personalized approach to fostering culture and enabling change in this new world. In driving new mindsets and behaviors (such as adapting to a new virtual-working model) at scale, it’s important to 李稻葵:未来房价波动更像股市 小幅高频将呈常态 that takes into consideration their specific needs, allows them to configure their own journeys, delivers personalized coaching, and provides them with a forum to share best practices with others who may share similar challenges.

第三,麦克德莫特可以作为一道保险,以防如果今年夏天安德烈-罗伯森选择自由离开时雷霆无人可用。
德里克·罗斯
卢彦说,该工程也包括建造连结北京市中心与通州的基础设施建设、下水道与污水处理和建造能源设备。随着建设环球影城主题公园和国家大剧院的训练设施的落成,文化工程将会提供更多的就业机会。
扫盲:Illuminati字面意思为“先觉者”,是启蒙运动时期的一个巴伐利亚秘密组织,成立于1776年5月1日。它的成员中包括文学巨匠歌德和哲学家海德这样声名赫赫的人物,但它存在的时间却十分短暂。我们熟知的Illuminati(光明会)最早的首脑,正是大名鼎鼎的伽利略。他非常喜爱对称物,于是另一位光照派成员——艺术大师贝尔尼尼便为伽利略设计了一件杰作。他将16世纪时人们认为组成世界的四大元素:土(earth)、水(water)、火(fire)、气(air)以及Illuminati(光明会)这五个原本并非对称字的单词设计成了对称的文字,即在倒转180度之后与原来的形状一模一样的文字图案。
提升科技创新能力。
这份报告还指出,中国现在共有594名以美元计的亿万富翁,这一数字超越了美国的535名,但是并没有一名中国富翁进入全球首富前20名。
Since the establishment of Avic 1 and Avic 2 in 1999, which really marked the beginning of China’s push into the commercial aerospace market, there has been no doubt about China’s intent and the direction it wants its industry to take. But the pace at which it would achieve this ambition was less uncertain. Almost 20 years on, things have become much more clear, and there is now little doubt that China is well on its way to succeeding where several other countries have failed in becoming a full-fledged player in the large commercial aircraft manufacturing sector, with the potential to disrupt the long-standing duopoly of Airbus and Boeing.
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